Patient advocates help people deal with doctors, hospitals, insurers

Thomas Fefer, whose wife died of cancer last year, hired a patient advocate to make sense of his wife’s medical bills. “It’s about dealing with the sheer volume of paperwork,” Fefer says. (Ricardo DeAratanha, Los Angeles Times) by Lisa Zamosky Patient advocates help people navigate murky waters of hospital bills, insurance statements and medical claims […]

Top Five Reasons Companies Benefit From Patient Navigation Services

1. Saves HR Time & Effort When employees don’t understand their healthcare plan they can call our advocate and get help, rather than burdening their HR staff. By providing the guidance and direction employees need, our advocacy services free up HR to focus on other important tasks. 2. Better Employee Focus and Productivity Often, the […]

What the heck is a patient advocate or patient navigator, anyway?

My friend Marcus, who has been in the country for two years, was amazed to discover how complicated our healthcare system is.  When he and his wife had their third baby here, they were overwhelmed and confused by the amount of paperwork, the many different bills, and the insurance denials they received. This was especially […]

Share
Share