Careers

The Nightingale Group is headquartered in New York City and serves the entire country. Our mission is to eliminate patient obstacles to quality health care. We provide assistance to patients through effective advocacy and navigation to assure access to quality health care, maintenance of employment and preservation of financial stability.

Job title:                     Patient Advocate Case Manager

Job description:          The PA Case Manager will be responsible for the following:

• Health Benefit Explanation
• Creation of Health Summary
• Explain Care Options
• Service Cost Analysis
• Provider Selection
• Scheduling
• Communication Assistance
• Collection of Medical Records
• Medical Bill Review

The successful candidate will have:

• Excellent communication and customer services experience
• Ability to multitask and manage multiple client files at once
• Willingness to be a lifelong learner
• 3 to 5 years of professional work experience
• Hands-on experience working with a customer management database (This is a plus!)
• Previous work experience for a non-profit, medical billing, healthcare or call center environment – or – personal experience navigating the health care system from the patient perspective. (This is a plus!)

This is an excellent opportunity to:

• Join an organization that makes a difference!
• Work from home/remotely
• Maintain somewhat flexible hours

To apply, please send your resume with cover letter to info@thenightingalegroup.com for consideration.

The Nightingale Group is an Equal Opportunity Employer