When employees don’t understand their healthcare plan they can call our advocate and get help, rather than burdening their HR staff. By providing the guidance and direction employees need, our advocacy services free up HR to focus on other important tasks.
2. Better Employee Focus and Productivity
Often, the greatest challenge with personal healthcare is dealing with all the small details – resolving a claim or billing error, getting medical records transferred, or scheduling an appointment with a specialist sooner than 6 months out. Time spent on these little details can add up, which leads to excessive time spent on the phone and interruptions in productivity. Our advocates will handle these tasks on behalf of the employee, allowing the employee to stay focused and productive while at work.
3. Lowering Costs
High deductibles force employees to be much more cost-conscious when it comes to healthcare spending. We offer “pricing transparency” that allow employees to research the cost of treatments. This helps employees to make informed, financially responsible healthcare decisions which ultimately lower the employer’s cost of employee healthcare.
4. Keeping Employees’ Families Happy, Too
Many employees are not only caring for their spouse and children, but also their parents. As a result, advocacy services are also available to spouses, dependents, parents, and parents-in-law for no additional charge. This allows the employee to receive much-needed support for caring for the entire family.
5. Healthier, Less Stressed Employees
Studies show that stress is one of the top 10 contributors to chronic diseases such as diabetes, heart disease, and hypertension. By supporting employees with managing their healthcare, our advocacy services can reduce employee stress, giving employees a better chance of maintaining a healthier lifestyle.